If a product you purchased is defective/damaged, you may return it within 30 days, and we will provide a refund or exchange.

If you change your mind about an item, you can exchange it within 30 days under the condition that it is still in its original packaging. 

Please note that the customer is responsible for the return postage cost and can purchase a return shipping label from Australia Post. Please send us an email for the return address.  Once the item has been received and checked, a refund or exchange will be processed within 5 business days.  A returned item must be in its original packaging and not washed/used. We may refuse a return if the item has been used or missing its original packaging.